To perform a heatmap functionality check, please follow the following steps:
*Please note that guidance for handling errors during the configuration check is provided at the bottom of the page.
1. Open the Developer Tools (Inspect) in the Chrome browser.
2. Click Network -> WS -> Refresh the page
3. Click hm
Note: If nothing shows, the tracking code isn't implemented correctly on your page.
4. Scroll page
When the settings are configured correctly and data is being collected, green messages will appear as you scroll through the page.
*If you see the message "Select message to browse its content,"
Drag the thick gray line (indicated by the red arrow in the image below) located directly below the first green message, all the way to the bottom.
As you scroll the page, you will see the green messages.
Heatmap data is viewable at the earliest after 6 hours.